Frequently Asked Questions
Everything you need to know about our premium British knitwear and accessories.
Where are Highland 2000 products manufactured?
All our products are 100% manufactured in our own factory in Nottinghamshire, England, using traditional techniques and natural fibers.
What materials do you use for your knitwear?
We pride ourselves on using only the finest natural fibers, including British Wool, Merino Wool, Alpaca, and Cotton, sourced from reputable UK spinners.
How should I care for my woolen accessories?
To maintain the shape and quality of your items, we recommend hand washing in cool water with a gentle wool detergent and drying flat. Avoid tumble drying.
Do you offer international shipping?
Yes, we ship our authentic British knitwear globally. Shipping costs and delivery times vary by destination and are calculated at checkout.
What is your return policy?
We accept returns within 30 days of receipt, provided the items are in their original, unworn condition with all tags attached.
Are your products ethically sourced?
Sustainability is at our core. By using natural, biodegradable fibers and maintaining local UK production, we ensure a low carbon footprint and ethical labor standards.